To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform.

TechnoMile's WinIt platform uses AI to help small businesses streamline federal sales, manage task orders, and identify the ...

Retailers are under pressure to meet customers where they are — and increasingly, that means on social media. As shoppers turn to platforms like Instagram, Facebook, and TikTok for both product ...

AI tools powered by high-quality data are transforming CRM into a revenue-driving engine. When marketing, sales, and service align, real ROI follows. The challenge is to provide timely and relevant ...

Nimble CRM stands out from traditional customer relationship management software by focusing on company-wide operations rather than just sales. According to Forrester’s “2024 US Customer Experience ...